F.A.Q

 Frequently Asked Questions (F.A.Q)

 1. How do I place an order on IM World?

Simply browse our collections, select the product you like, click “Add to Cart,” then proceed to checkout to fill in your details and complete your purchase securely.

 2. What kind of products do you sell?

We offer a wide range of beauty, health, and skincare products, along with high-quality accessories like watches, phone cases, and more.

 3. What payment methods do you accept?

We accept secure payments through:

    •    Credit/Debit Cards (Visa, MasterCard, etc.)

    •    PayPal

    •    Bank transfer (if applicable)

    •    Local payment gateways (if available in your country)

 4. How long does shipping take?

    •    Local orders: Usually delivered within 2–5 business days.

    •    International orders: Delivery may take 7–15 business days depending on your location.

You will receive a tracking number once your order is shipped.

 5. I haven’t received my order. What should I do?

Please check your email inbox and spam folder for shipping updates. If you still haven’t received anything within the expected time, contact our support team at support@imworld.store.

 6. What is your return and exchange policy?

    •    Health & beauty products: For hygiene reasons, returns are only accepted if the item is unused, unopened, and returned within 7 days of delivery.

    •    Accessories: Returns and exchanges are accepted within 14 days if the item is in its original condition and packaging.

 7. Are your beauty and health products safe to use?

Absolutely. We carefully source our products from trusted brands and suppliers. However, we always recommend reading the product descriptions and checking for any ingredient sensitivities or allergies.

 8. Do you ship internationally?

Yes, we offer international shipping to many countries. Shipping costs and delivery time vary based on your location and will be calculated at checkout.

 9. Do you offer customer support?

Yes, our support team is available to help you with any issues or questions. You can reach us through email at support@imworld.store or via our Contact Us page.